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Dispatcher

Position Summary:
You are responsible for ensuring on-time performance of outbound orders. Ensure driver and equipment availability by proactively responding to daily operational challenges. Coordinate and communicate order fulfillment and delivery affecting customers.
Position Requirements:
Must have clerical skills and the ability to work in a cold, wet environment.
Must know how to type at least 34-45 wpm.
Must be computer literate: ability to work with spreadsheet and word processing applications, along with various shipping software programs.
Must have excellent telephone and communication skills.
Must have excellent organizational skills.
Must be able to work in a team environment.
Ability to prioritize and follow up on multiple tasks.
Flexible work schedule.
Position Responsibilities:
Ensure driver and equipment availability in order to perform on-time deliveries.
Communicate with the Warehouse Supervisors regarding schedule requirements.
Communicate with Customer Service personnel regarding all issues that impact the customer's delivery.
Review loading documents provided by the warehouse personnel, inform the Warehouse Supervisor and Customer Service personnel of any issues. Generate packing list and ship out orders in the Prism system.
Coordinate inbound loads with Receiving and Purchasing departments.
Assist drivers and outside carriers on all issues regarding the pick up and transportation of inbound loads.
Dispatch deliveries and pick ups to appropriate driver/carrier taking into consideration safety, on-time performance and driver's hours of service.
Track driver performance utilizing all tools (Nextel, Teletrac, Security, etc.) available.
Verify that all POD's, trip reports DOT logs, VCR's & return forms are turned in and properly filled out or routed.
Update driver check calls into Dispatch/Customer Service Systems.
Daily supervision of drivers on duty, including accuracy of reports.
Coordinate equipment repairs with proper company.
Secure write-ups and pictures from drivers for any accidents.
Maintain up to date directions for all customers.
Communicate by email to designated associates the prominent points of your shift.
Other duties as assigned.
This description should not be construed to contain every responsibility that may be required to be performed by an incumbent in this job. Incumbents are required to perform other related functions assigned.
Ready Pac Foods, Inc. is an Equal Opportunity Employer and is looking for diversity in candidates in employment.

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